Privacy Policy

Our website is committed to respecting your privacy and managing your personal information in a responsible manner.

Our privacy policy explains the personal identifiable information we collect and how we use this information. It also explains your rights to access, update or otherwise take control of the personal information we hold about you.

Processing of personal data, including your name, address, email address and contact number will always be in line with the Data Protection Regulations applicable to We take the protection of your information very seriously. Personal identifiable information however does not include information that is collected anonymously (that is, without identification of the individual user) or demographic information not connected to an identified individual.



We use the data provided from viewers or users to contact them via our website, in response to specific queries/inquiries or to provide requested information. We will also record copies of your correspondences with us including email addresses only for continuity purposes and this will only be shared with the appropriate medical care professional whose help will be sought. Direct collection of data is also required for consultations via Doocle or paid content streaming services via Teachable, and this maybe held with your permission, by affiliated parties such as Doocle and Teachable. We would urge you to also look at the terms and conditions and privacy policies of the above mentioned portals, as we do not cover the same.

Disclaimer: The credit card info that you submit for consultations or downloading paid content is submitted directly to the credit card companies and is not stored on our servers for security reasons. The signup pages are secure and encrypted.

We will also collect your basic data if you opt to create and purchase a membership to medical advice on some specific pages of, or make requests, or subscribe to receive materials/online newsletters/posts.

In addition to this, our third party service vendors (such as credit card companies and banks) who may provide their services may collect this information from our Viewers and users. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Viewers and Authorized Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.

We also collect information that is recorded automatically, through the use of cookies and other similar technologies. This information includes the link that directed you to our webpage, your IP address and geographical location, the types of device, operating system and web browser you are using and the date and time of your visit. We will explain this in more detail in our “Cookies” section of this policy.

Only authorized employees/professionals are permitted to access personal information, and they may do so only for permitted business functions. In addition, we use encryption in the transmission of your sensitive personal information between your system and ours, and we use firewalls to help prevent unauthorized persons from gaining access to your personal information.

From a users/viewers point of view, wherever there is username and password used for access to certain parts of our website, the confidentiality of this depends on the user or viewer entirely. You may also provide information to be published or posted on public areas of the website. This will however be at your own risk. Additionally, we cannot control the actions of other users of the Website with whom you may choose to share your User Contributions. Therefore, we would not guarantee that your User Contributions will not be viewed or used by unauthorized persons.

However effective our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that the information you supply will not be intercepted while being transmitted to us over the Internet.



On visiting the website, you may receive one or more cookies to your browsing device. We use this to improve the quality of your experience, for storing your site preferences, improving search results and tracking user trends, such as how people surf the site.

Cookies also help for security purposes. For example, if a viewer or user is logged on and the site is unused for more than 15 minutes, we will automatically log the person off. But this is only for particular sections which have the login system.

In addition we also may permit certain third party companies to help us tailor advertising that we think may be of interest to users and to collect and use other data about user activities on our Sites and/or Services (e.g., to allow them to tailor ads on third party services). These companies may deliver ads that might also place Cookies and otherwise track user behavior.

But cookies do not contain any private information and cannot be traced back to you as a user in any way.



We use the following third-party partners to enable features that are necessary for providing you the services on our site and to allow us to understand how our services are being used, track site performance, and improve our services. To learn more about your rights with respect to these partners, including any opt-out rights, you can review their respective privacy policies.

Google Analytics



Viewers and users may contact us to update/edit Personally Identifiable Information about them or to correct any inaccuracies by emailing us at . If there is a login provision on certain pages, then this can also be done by logging on to your account pages and going to edit Personal details.

We also offer the opportunity to “opt out” of receiving information or being contacted by us or by any agency acting on our behalf, by either responding to emails as instructed (which will contain the “unsubscribe” option), or by contacting us directly at the email above.

Please note that it may take up to 48 hours for your opt-out to take effect and bear in mind that if you enquire about new products and services you may be opting back in to receive emails from us.


We reserve the right to transfer any information we have about viewers or users in the event that we sell or transfer all or a portion of our business or assets to a third party, such as in the event of a merger, acquisition, or in connection with a bankruptcy reorganization.


Our website may contain links to other web sites. One must be cautious that by clicking on one of these links, you are moving to another web site. It would then be the responsibility of the viewer or user to read the privacy policies of these sites as it may differ from ours.


We have the right to revise or modify our privacy policy as and when required which the viewers or users agree to be bound to. Viewers and users are expected to periodically review the most up-to-date version of the privacy policy found at

In case of any modifications to the privacy policy, the date of change will be reflected in the “last updated date”. All changes are effective immediately from when they are posted on the website. Once the updated version is posted on the website, the prior version(s) shall have no continuing legal effect. By continuing to use the website subsequent to the new privacy policy being available, you thereby acknowledge, agree to and consent to such amendment and agree that you have waived your right to challenge this. The viewers and users will then be bound by the updated privacy policy.


Should you have other questions or concerns about these privacy policies or need any further assistance, please contact